FREQUENTLY ASKED QUESTIONS

1. What happens if my water heater breaks or some other maintenance related item occurs?
   
   MECA will be on call 24 hours during the week to handle any maintenance issues. We will contact the owner about the issue, but we will address it immediately depending on the type of issue.
2. How will the funds be collected and distributed?
   
   MECA will be responsible for collecting and distributing of funds. We will require half of the payment at the time of execution of the rental agreement and the other half due 60 days prior to occupancy. MECA’s fee will be taken out of this amount and then distributed to owner.
3. What if something is broken when I return to my residence?
   
   MECA will require a damage deposit of $500 to cover this. If the charges exceed that amount, then a credit card number kept on file will be charged for any additional damages.
4. How long will I need to be out of my unit?
   
   Check in will be Saturday morning and you will be able to return the following Saturday. Specific times TBD.
5. Can my unit be rented out for more than a week?
   
   This is definitely a possibility, but so far all of the corporations we have been introduced to were only interested in weekly rentals. We will keep this as an option though for those of you interested.
6. Will there be an inspection of the unit prior to occupancy and how does this work?
   
   MECA will conduct an inspection with the owner prior to occupancy. We will have a check list to make sure all the requirements are met i.e. decluttering, refrigerator cleaned out, etc. We will advise all owners of items that need to be addressed.
7. Can MECA arrange to change the locks of my unit?
   
   Absolutely! We rekey all of our properties prior to every move-in so we can handle this for you if desired.
8. Who is responsible for cleaning?
   
   It is the owner’s responsibility to make sure the unit is clean prior to occupancy. We will have a cleaning service available and on stand-by in case a unit is not clean upon arrival. The occupants should return the property as they received it with minimal cleaning to be handled by the owner. If you return to your unit and it is not in good condition, then a MECA Representative will come to check and see if additional charges should be applied.
9. What is the check-in/out process?
   
   MECA will handle the check-in/check-out process. We will most likely be setting up a registration table in the lobby or common area of each complex to hand out keys, fobs, transponders etc. We will also give each occupant a quick tour of the building, amenities, parking, etc. Owners will have to provide us with keys and access information at the time of inspection, so we can create move-in packets for each resident.
10. Will security be provided?
    
    We are not sure about this yet…depending on how many units are secured in a particular building will determine if security is needed. For complexes with a concierge or security already present, we will hopefully work with the hoa board to utilize these resources.